Most Popular Questions
Welcome to the Experian Help area. You can browse through the most popular questions below, browse sections using the list on the left, or use the search boxes above to ask us a question.
- I can't log in to my CreditExpert membership
- I've got a credit score of 999 and I got declined
- Aliases (other names you are known by or have used)
- How do I print, share, download, or email my Credit Report?
- What decreases my Experian Credit Score?
- How would identity fraud and theft affect my credit report and score?
- There's a financial connection/association on my report - how can I get this removed?
- What is CIFAS?
- How likely are you to change how the score is calculated again, and how often will these updates happen?
- How much does CreditExpert membership cost?