Most Popular Questions
Welcome to the Experian Help area. You can browse through the most popular questions below, browse sections using the list on the left, or use the search boxes above to ask us a question.
- Information in my credit report hasn't changed. Why has my credit score changed?
- I have a settled public record. Is this now having a negative effect on my Experian Credit Score?
- What is a PIN and why do I need one?
- How do I update my membership details?
- I have moved house – how do I update my details?
- How can CreditExpert help me to manage my debt better?
- What is CreditMatcher and how does it work?
- There are things missing from my credit report
- What is in my Experian Credit Report?
- There are errors in my report - how do I fix them?